Frequently Asked Questions
Everything you need to know about your Ampace experience.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How long does shipping take for electronic items?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy for defective products?
We offer a 30-day money-back guarantee. If your device arrives with a manufacturing defect, we will provide a prepaid return label and a full refund or replacement.
Do Ampace products come with a warranty?
Yes, all our electronic products include a standard 12-month limited warranty that covers hardware malfunctions and technical issues under normal use.
How can I track my order status?
Once your order ships, you will receive an email confirmation with a tracking number and a link to our real-time tracking portal.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated during the checkout process.